Albert, who very rarely lost his cool, slammed down the phone.
‘That man is such a freaking jerk,’ he said.
Carol, who sat at the desk opposite him, asked him why.
‘I think it goes back to his early childhood,’ Albert explained. ‘His complicated relationship with his unreliable mother.’
Carol carried on looking at Albert.
‘Oh right, okay,’ Albert said ‘I can see that you’re looking for a more recent explanation.’